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Monday, 21 April 2014

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United Utilities apprentices on top of customer service

FOUR apprentices have been rewarded for completing a customer service scheme at United Utilities.

A presentation was held at the Whitehaven centre where the mayor of Copeland Coun Geoff Garrity and his wife Sandra presented the group with their qualifications.

Apprentices Lauren McPherson, Dean Fox, Luke Wilson and Carl Johnson were all given awards for their two-year-long apprenticeships which focused on different aspects of customer service.

Jeanette Lord, process and standards control manager at United Utilities, said: “It’s a really good scheme and it’s a good opportunity to move into different roles within the company.”

She said since completing the apprenticeship, two of the apprentices have relocated to Warrington and the other two have remained in Whitehaven.

During the visit to the Whitehaven centre, Coun Garrity and his wife Mrs Garrity were invited to tour the facilities at the site, near North Shore.

Jeanette said it was a good opportunity to show the mayor around one of Whitehaven’s biggest employers.

They were also given some water efficiency devices for an upcoming raffle the mayor will be holding, in aid of his two chosen charities Hospice at Home and The Alzheimers Society.

Tickets have been sold at the United Utilities office. The company will be match funding the amount that is raised on ticket sales at the Whitehaven branch.

The raffle will be drawn on December 18.

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