A FAMILY flower shop in the centre of Whitehaven has been praised by the community for its ongoing service, despite facing unprecedented challenges during the pandemic.

Jean’s Flower Boutique has been operating for four generations on Lowther Street in Whitehaven.

Current owners, Lisa Robson and her mum Jean have adapted during the pandemic to carry on serving their loyal customers.

Lisa said: “It’s been tough, there’s no wedding work, there’s not as much foot fall outside but we’re still able to offer our funeral flowers.

“Initially in the first lockdown were unable to get any flowers because the borders were closed coming from Holland.

Coming out of lockdown the store were able to offer a smaller service. With the second national lockdown in place, Jean and Lisa have returned to an order only service.

However, they are glad to still offer their arrangements.

Lisa said: “We can deliver contactless, we’ve had to close the shop because we can’t serve the public.”

Although the shop itself is amongst those that has had to close, the flower boutique can still deliver their flowers for funerals which are considered an essential business.

“If you can’t have many guests at your funeral and you can’t have flowers either it’s a very sad time.”

Jean said: “We’ve had some good customers over the years, they’re very loyal.”

She was proud to say that her partner in the business is the fourth generation.

The shop’s faithful customers are thankful for their service.

Their nominator said: "Jean's Flower Boutique on Lowther Street deserve recognition.

“Every week they are mentioned in thanks for their funeral services and all through the lockdown they have continued to supply outstanding wreaths and deliveries of flowers.

“They have traded in Whitehaven for many years and are always extremely helpful.”

In 2004, Lisa accepted a Highly Commended award at the Beacon Museum's Pride in Whitehaven ceremony.

The store was presented with the award in the Most Improved Commercial Property Category.

We want to hear from more businesses who are going above and beyond for their customers and industry.

Send in your nominations for the next Trader of the Week to gareth.cavanagh@newsquest.co.uk or The Whitehaven News on Facebook.

To get in touch with Jean’s Flower Boutique, call 01946693919