‘We’ll pursue unpaid car parking fines’
Last updated at 11:39, Thursday, 24 October 2013
WHITEHAVEN Harbour Commissioners are keen to get the message over that they will pursue unpaid parking fines incurred by those who try to park for free.
They feel that there is a common misconception that they are not a ‘proper’ parking authority and unable therefore to enforce payment.
The Commissioners want to dispel that myth and leave drivers in no doubt that if they park on one of their car parks and don’t pay the appropriate fee they will incur a parking enforcement notice (PEN) which, if they ignore, will be pursued through the courts.
Staff at the Commissioners offices are now undertaking work in connection with this in house, dealing with a backlog of PENs. Previously such matters were handled by a debt collection agency.
But they have had to apologise to a Bransty woman who was being pursued for £70 when she had already paid, within the time limit, the lesser sum of £30 that was due. It seems her card payment, made over the phone, was assigned to another person’s PEN and says it was only because she had obtained proof from her bank that her version of events was accepted.
She said: “I was only a couple of minutes over time anyway and that was because my little girl, who is three, needed the toilet.....there are no public toilets now so I had to go to a cafe and beg them to let her use their toilets. I think there could be a bit of leeway given for people with small children.”
She was also angry about the time and expense she had been put to “sorting it all out” and may seek further redress.
The Harbour Commissioners own Whitehaven harbour, the Rum Story and several car parks in the town which are a major income stream for them. They say they are “trying to be fair to everybody” in chasing non-payers.
“We have quite a backlog to get through and if we make some mistakes along the way then people should tell us. We can only then try to put it right and apologise,” said Celia MacKenzie, chief executive.
“We provide a parking service, costing £387,000 a year to run, and in our organisation individuals do not profit from these charges. The money generated goes towards the maintenance and upkeep of the harbour and its environs.
“To be fair, most people do pay to park, but there are those who fail to comply and choose to ignore enforcement notices.”
First published at 11:32, Thursday, 24 October 2013
Published by http://www.whitehavennews.co.uk
Have your say
Pathetic really - nearly as bad as the Parking Eye clowns who are going to rob Bridges Retail park; and Whitehaven ton centre in general of honest paying customers who accidently overstay!! Wake up and smell the coffee; if the local shop owners and business want to keep going do something quick - I never have any problem at Workington multi storey; as I just pay for how long I stay - simples!!!!!
I have recieved court papers from Whitehaven Harbour Commisioners stating they have tried to contact me on several occasions about a parking enforcement notice. I recieved nothing and look forward to seeing you in court. I have done my homework.
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