The practice, which was also deemed “outstanding’’ in his leadership, was judged to be good in areas of safety; effectiveness, care and responsibility.
A report by the Care Quality Commission also said the practice was “good’’ dealing with older people; with families, children and young people; with working people; and with people who are vulnerable and with poor mental health.
It was “outstanding’’ when dealing with patients with long-term conditions.
Inspectors said the centre’s leadership and governance “had allowed them to maintain their objective of offering high-quality care despite the number of GPs at the practice reducing’’.
The practice had a clear vision which had quality and safety as its top priority and staff had the skills, knowledge and experience to deliver effective care and treatment.
Patients told the inspectors they felt the practice offered “an excellent service and staff were helpful, caring and treated them with dignity and respect’’.
Dr Kathryn Illsley, senior partner, and Lisa Drake, practice manager, said: “We are delighted with the report as we feel that it’s an accurate reflection of all of our staff’s hard work during difficult times for primary care.
“As many of our patients have long-term conditions, we are thrilled to receive an ‘outstanding’ grading in this area, as well as for the overall leadership in the practice.
“Like many practices, we have found recruitment of replacement partners challenging, most especially to our rural area. Our doctors, nurses, dispensers, receptionists and admin teams all endeavour to help people to self-manage their conditions but to offer care and assistance when necessary.’’
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